Are Your Employees Reporting Security Issues Quickly Enough?

Ensuring your team reports security issues quickly is vital for your business, even if it hasn’t been a priority before.

Your Employees: The First Line of Defense

You might rely on security tech tools, but your employees are irreplaceable in spotting and reporting security threats. Consider this: an employee receives a suspicious email from a trusted supplier. It’s a classic phishing attempt (where a cybercriminal poses as someone else to steal data).

If the employee ignores it or assumes someone else will handle it, that email could lead to a significant data breach, costing your company a fortune.

The Reporting Gap: A Major Risk

Shockingly, less than 10% of employees report phishing emails. Why?

  • They might not understand the importance.
  • They fear repercussions if they’re wrong.
  • They think it’s someone else’s responsibility.
  • Past shaming for mistakes deters them.

The Power of Education

Employees often don’t report security issues because they don’t recognize them or understand their importance. Effective education is key—but it needs to be engaging, not boring or jargon-filled.

Engaging Cyber Security Training

  • Use real-life examples to show how minor issues can escalate if not reported.
  • Simulate phishing attacks to demonstrate potential consequences.
  • Highlight everyone’s role in preventing disasters to motivate reporting.

Simplifying the Reporting Process

Even willing employees can be hindered by a complicated reporting process. Make it easy:

  • Implement easy-access buttons or quick links on your company’s intranet.
  • Provide regular reminders and clear instructions on reporting.
  • Offer immediate feedback when something is reported—acknowledge their effort.

Creating a Positive Reporting Culture

Encourage a culture where reporting security issues is seen positively. If employees fear judgment or punishment, they’ll stay silent.

  • Leaders should openly discuss their own experiences with reporting issues.
  • Appoint security champions in different departments to support and guide peers.
  • Keep security a regular topic of conversation.

Celebrating Success and Learning

Share success stories where reporting prevented disasters. This not only educates but also motivates your team to stay vigilant and speak up.

Building a Proactive Workforce

By making it easy and rewarding for employees to report security issues, you protect your business and build an engaged, proactive workforce. Encourage open communication, continuous learning, and avoid shaming mistakes. Fast reporting makes issues easier and cheaper to fix, keeping your business secure and thriving.

Need help? Contact us to learn how we can support your business in improving security reporting.