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10 Steps Businesses Must Take Now to Avoid a Data Breach

February 27, 2017 | Helpful Advice

In 2014, the media was abuzz with tales of corporations struggling to retain market share and customer loyalty in the aftermath of some serious data leaks, such as the ones at Sony and Home Depot.

Is Your IT Technician a Partner - Or Just a Computer Mechanic?

March 23, 2015 | Helpful Advice, Hiring for IT

Being a computer consultant is about more than just fixing computers. It’s about helping a business run smoothly and efficiently. It’s about improving productivity, boosting profits and elevating your customer service efforts.

5 Exclusive Strategies to Help Prevent Blacklisting

February 10, 2015 | Tips & Tricks, Helpful Advice

No one ever thinks it will happen to them, until it does. You’re going about your day, emailing your clients, but no one seems to be getting back to you.

5 Items to Demand in Your IT Services Contract

January 23, 2015 | Helpful Advice, Hiring for IT

All too often, the details of a project, such as response time to emergencies, project completion timelines and problem resolution methods are agreed upon verbally rather than in writing. Unfortunately, these are the very things that are most likely to come back and bite you later.

5 Tips to Apply Now to Avoid Downtime Due to Viruses

January 06, 2015 | Helpful Advice, Tips & Tricks

For many managers and business owners, avoiding downtime caused by technology issues is of critical importance. Downtime may result in inventory sitting on trucks, invoices not going out or emails that go unanswered, any of which can be disastrous to your reputation or your bottom line.