Proven Process

Secure Your IT Infrastructure with a Comprehensive Cyber Security Infrastructure Audit

Idealogical’s process of delivery guarantees success.

We have been empowering businesses with incomparable IT Support for more than Three Decades.

Is your business ready to combat advanced cyber threats that could disrupt your operations? As technology rapidly evolves, hackers are becoming more sophisticated and traditional firewalls and antivirus solutions are no longer sufficient.

At Idealogical, we specialize in Cybersecurity and Infrastructure Audits (CIA) to ensure your IT infrastructure is 100% secure. Our experts provide thorough assessments to guarantee your business is protected against modern cyber threats.

Trusting your employees and vendors is important, but verifying their security measures is crucial. Our audit will ensure your IT team is proactively safeguarding your network.

Receive an in-depth Security and Recommendations report, detailing how you can enhance your Cyber Security practices. Protect your business with Idealogical’s proven process.

We are BIG on transparency

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Stage 1: Network Discovery, and Cybersecurity and Infrastructure Audit

We start with full IT infrastructure and network audit that will thoroughly diagnose the health of your IT infrastructure and security of your organization.

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Stage 2: Proposed Strategy Solution, and 3 Year Plan

We present you with a documents technology blueprint that will align your IT needs with your business goals.

Our team of senior IT strategists will then study your IT blueprint to find the best strategic solutions that will fit your business requirements and your budget.

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Stage 3: Legendary IT Support

We will then action the agreed solutions in our best-practice custom process with no downtime during the execution and transition phase. Before we even start execution, you will have an action plan outlining a detailed schedule, so you are informed and aware of every stage.

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Stage 4: On-going Managed Services Support

Once we have the base covered, we become your IT partner providing on-going support to you and your IT infrastructure. Whether it is network monitoring, cloud upgrade or a custom solution, our team of experts will be there for you every step of the way.

We build lasting relationships with our clients through consistent and friendly customer service.

Here is our process of offering proactive and reactive on-going support:

 

24/7 Support

We provide unlimited telephone & remote support service, 24/7 network monitoring and regularly scheduled maintenance.

Dedicated Team of IT Experts

You will have dedicated technical team and field technicians for unrestricted on-site support for both reactive and scheduled support

On-going Support

There will be unrestricted support for hardware, cloud services and software application maintenance

Critical Dispatch Service

Business-critical support that will dispatch a technician immediately if the issue isn’t resolved within one hour

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