The Difference Between an MSP vs. an MSSP
January 10, 2022 |
MSPs, or managed service providers, are companies that offer a wide range of technology services to their clients. This can include everything from network and system administration to help desk services and more. MSPs are becoming an increasingly popular option for businesses that need help managing their technology needs.
January 10, 2022 | Logical Talk
Did anyone ever truly believe, what was once a symbol for social elite status? Become a paperweight hidden within the junk drawer. Well last week, we finally said goodbye to BlackBerry's mobile device.
Popular Online Scams to look out for!!
January 01, 2022 |
The IT industry keeps improving resources and tools to keep today's organizations safe and protected from cyber threats; however, because of the widespread reliance on IT and the internet, there has been a rise in illegal activities and scams that aim at corporations and people to obtain personal data to sell on the dark web, wipe out bank accounts, or hold useful business data in exchange for a steep asking price; leaving some businesses near-bankrupt spending the ransom. Then there's the unquantifiable aspect of attack interruption.
A Detailed Guide on Cybersecurity for Small Businesses
December 23, 2021 |
Do you own a small company and understand that cybersecurity is crucial, but don’t know what it is or why it's so vital?
Guidelines for Email Security in 2022
December 21, 2021 |
Don't ever take your email's security for granted. Letters, telephone booths, wireless calls, and now emails have all changed the way of communication in the modern age. Most, if not all, organizations use email, and people recognize it as one of the most important forms of communication.
Leave "IT" to a Managed Services Provider During the Holidays
December 13, 2021 | IT Services, IT Services in Canada, IT Services During Holidays
Unplugging from work is only advisable on a few occasions during the year. Instead, spend time with relatives, consume a lot of food, and disconnect from your phone and emails. I hope you get where I'm going with this; the holiday season is almost upon us.
Benefits of MSP
December 06, 2021 |
Choosing the Best Managed IT Service Provider (MSP) for your SME can be one of the most crucial decisions you make to maintain a competitive advantage. It is, however, a hard choice to make. In this article, we'll walk you through the points to consider so you can pick the best MSP for your needs.
Your Guide to Important IT Acronyms
November 23, 2021 |
You're a master in your profession, and the world of IT is considerably different from the one in which you work and excel every day. If you don't work in IT full-time, all of the acronyms can feel like a foreign language.
Has Canada become the Hunting Grounds for Hackers?
November 22, 2021 | Knowledge Base, Logical Talk
In recent times, more and more Canadian companies have fallen victim to Ransomware attacks. In the past month alone, we have seen an attack on the Toronto Transit Commission and the Newfoundland Health system. We are currently ranking third, not far behind the UK and US.
Managed Vs Professional IT Services
November 18, 2021 |
The majority of small and medium enterprises lack the resources and finances to establish a full-fledged IT department. They may have one or two dedicated staff, but they almost always need to outsource IT to achieve their objectives.
Is Sim Swapping Next for Identity Theft!
November 15, 2021 | Helpful Advice, Knowledge Base
Every day Identity thefts are coming up with new ways to gain access into our lives. In this blog, we take a look into what's next, Sim Swapping.
Follow these easy steps to show Proof of Vaccination in your Apple Wallet
November 11, 2021 |
Get the latest Apple Software Update to easily access your Proof of Vaccine
Data Recovery Important for Your Business?
November 08, 2021 |
Data recovery is the act of retrieving information from a storage device that cannot be accessible via traditional methods because of previous deletion or damage to the digital medium. To recover the missing files, many ways are applied, but only if their content is present someplace inside the storage.
The Different Types of Cloud Computing
October 30, 2021 | cloud computing services, cloud computing types, cloud computing
Cloud computing is all about delivering on-demand computer resources using a PAYG approach. PAYG stands for Pay As You Go. These resources include databases, virtual devices, data storage, and serverless facilities, and so on.
What is Remote Management & Monitoring
September 28, 2021 | remote management system, remote work in 2021, RMM
RMM is a software management agent assisting health reporting systems, resource monitoring, remote assistance, and more. The RMM agent helps enterprise IT departments get a high-level view of their systems and work more efficiently when troubleshooting.
How To Protect Children From Online Threats
August 13, 2021 | Cyber Security, Logical Talk, Tips & Tricks
The internet has become a fundamental part of our lives for quite some time now. With the positive results of easy access to interactive learning through digitization comes the risks like cyber threats and cyberbullying. According to 219 data on cyberbullying through Canadian Health Survey on Children and Youth, 8.7% of youth aged 12 to 17 reported that someone had posted hurtful information about them on the internet sometime over the past year, often more than once.
Why Is Two-Factor Authentication (2FA) Important?
June 15, 2021 | Cyber Security, Helpful Advice, Tips & Tricks, Knowledge Base
Two-Factor Authentication is an electronic verification method that requires a person to provide two forms of identity proof before accessing an application, network or website.
Why Train Your Employees on Cybersecurity?
May 11, 2021 | Cyber Security, Tips & Tricks
Gartner says the worldwide information security market is forecast to reach $170.4 billion in 2022. Another report from Cybint states 95% of cybersecurity breaches are caused by human error. It makes sense because phishing and social engineering are the two most common cyberattacks designed to take advantage of human errors and trick them into taking action.
Everything You Need To Know About Impersonation Attack
March 31, 2021 | Cyber Security, Cyberattack, Knowledge Base
Impersonation attacks are one of the fastest-growing cyberattacks in the world. Impersonation attack works on all types of markets, and company sizes as the effectiveness of these attacks have gone up considerably after the outbreak of Covid-19 pandemic.
What is Zero-Day vulnerability?
March 01, 2021 | Cyber Security, Cyberattack, Covid-19
“Zero-day” vulnerability refers to a freshly discovered software exposure. It is a cyber-attack that occurs on the same day a weakness is found in software. Because the developer has just learned of the flaw, it also means an official patch or updates to fix the issue hasn’t been released.
Rising Concerns To Include Ransomware In Cyber Insurance?
January 28, 2021 | Cyber Security, Cyberattack, Knowledge Base, Idealogical News
According to BBC, The Association of British Insurers (ABI) has been accused of "funding" organized crime by including ransomware blackmail payments in cyber insurance policies.
Cybersecurity Trends To Watch Out For In 2021
January 14, 2021 | Cyber Security
Just like us, cybercriminals have quickly adapted and changed their course of business. Therefore, we need to pause and think about how the cybersecurity threat landscape has evolved and how cyber-risks may be further redesigned and intensified.
Thousands Of Spotify Account Hacked
November 24, 2020 | Cyber Security, Idealogical News
A "credential stuffing" attack reportedly had hit Spotify in the summer of 2020. This cyberattack could have allowed hackers to take over user accounts, disrupting playlists and profiles, with around 300 million Spotify attacks at risk.
What Is Credential Stuffing?
November 13, 2020 | Cyberattack, Cyber Security
Credential stuffing is one of the most common practices among cybercriminals. The hackers use previously acquired credentials from other 3rd party data breaches and run it against millions of other accounts and portals.
October: Cyber Security Awareness Month
October 01, 2020 | Cyber Security, Helpful Advice, Tips & Tricks, Logical Talk
Did you know that according to U.S. Securities and Exchange Commission – Sixty per cent of small companies that suffer a cyber-attack are out of business within six months? As the coronavirus continues to make us work from home, the cybercriminals are getting laser-focused at finding their next target. These hackers are mainly focused on attacking small and medium-sized businesses because the hackers know that SMBs are focused on surviving in this challenging time
How To Practice Good Email Hygiene For Cybersecurity
September 30, 2020 | Cyber Security, Cyberattack
80% of cyberattacks are preventable. Here is how you can review emails for malicious activities.
CRA Services Active Again After 3 Back-To-Back Cybersecurity Incidents In A Week
August 17, 2020 | Idealogical News
During the week of August 10, 2020 Government of Canada announced encountering three different cyberattacks, which led to the shutdown of their online services for days. Here is a breakdown of what happened with the CRA cybersecurity incident.
Top 4 Learnings From CRA Cybersecurity Incident August 2020
August 17, 2020 | Idealogical News
During the week of August 10, 2020, Government of Canada announced encountering three different cyberattacks, which led to the shutdown of their online services for days. The only reason the attackers were successful with three different cyberattacks on CRA is because Canadians reused their credentials for various portals and undisclosed holes in CRA’s security infrastructure (unpatched configuration).
How To Activate MFA For Your Favourite Smartphone Apps
July 23, 2020 | Tips & Tricks
The security of your personal information is as important as your work data. You don’t want your banking, health or other confidential information compromised at the hands of cybercriminals. Here are the steps on how to activate 2FA to your favourite mobile apps like Amazon, WhatsApp, LinkedIn, Instagram and Facebook.
Top 5 Two-Factor Authentication (2FA) Software For Canada
July 02, 2020 | Tips & Tricks, Cyber Security, Logical Talk
In recent years, as a trusted Managed IT service provider for clients in Toronto, Canada, we have tested hundreds of 2FA tools. Duo, Microsoft Authenticator, Google Authenticator, Authy and LastPass are the ones that have proven most effective for Canadian small and medium-sized businesses.
Cyber Security Myths For Canadian Manufacturers: Podcast With Manufacturing Automation Magazine
June 25, 2020 | Covid-19, Logical Talk, Idealogical News, Tips & Tricks
Do you think protecting your small/medium manufacturing business will be very expensive? Listen to the podcast where Andre Vittorio helps break the myths and gives you the most inexpensive ways of protecting your factory networks.
Evite Cyber Attack Incident Confirmed
June 25, 2020 | Tips & Tricks, Helpful Advice, Logical Talk, Cyber Security
The hacker has also confirmed selling data in five different rounds, which belongs to companies like Mindjolt, Wanelo, UnderArmour, ShareThis and many more. Evite is just one of the many companies that was attacked.
3 Things You Need To Know Before Reopening Your GTA Office
June 11, 2020 | Covid-19, Tips & Tricks, Logical Talk
As the restrictions ease and employees start returning to work, small and medium-sized businesses are expected to lay the groundwork ahead of time. Being careful, prepared and closely monitor the frequently changing situation is of utmost importance.
Covid-19: How To Turn Weaknesses Into Strengths?
June 04, 2020 | Helpful Advice, Covid-19
It’s all in how you view what you think are weaknesses and how you treat them. Rendall explains that rather than taking action in spite of your weaknesses, you should find ways in which they can actually be assets.
May 2020: Cyber-attack At York University
May 21, 2020 | Cyber Security, Tips & Tricks, Logical Talk
This time cybercrime hit close to home. May 2, 2020, York University was hit by a ‘major cyber incident’ that affected their Office 365, website, on-campus access to the internet, VPN for remote access, CRM for student email communication, internal drives and more.
Your Vulnerability To A Cyber Attack Has Increased
May 07, 2020 | Cyber Security, Tips & Tricks, Helpful Advice, Covid-19
Work-At-Home WARNING: Did you Set Your Team Up To Work From Home WITHOUT Implementing The Right Cyber Security Measures? You’re Now MORE VULNERABLE To A Cyber-Attack!
If You Think Your Business Is Too Small To Be Hacked During The Pandemic… You’re A Cybercriminal’s #1 Target
April 23, 2020 | Knowledge Base, Logical Talk, Cyber Security
Many cybercriminals look at small businesses like blank checks. And, during the ongoing pandemic, thinking of cyber security is not on the priority list for business owners and HACKERS AND CRIMINALS KNOW THIS and they love those odds.And the attacks have increased exponentially. Don’t believe us? Read the frequent warnings from the officials.
Work From Home: Microsoft Teams Quick Guide
April 14, 2020 | Knowledge Base, Helpful Advice, Tips & Tricks
Working from Home due to coronavirus related stay at home orders? Here is a Quick User Guide for Microsoft Teams.
‘Zoom-Bombing’: Using ZOOM for virtual meetings while you Work From Home? You could be at risk
April 09, 2020 | Tips & Tricks, Logical Talk, Helpful Advice, Cyber Security
Everything you need to know about Zoombombing and how you can protect yourself from this new cyber attack.
COVID-19: Cybercriminals Are Counting On You Letting Your Guard Down During This Global Pandemic – Here’s How To Stop Them
March 26, 2020 | Helpful Advice, Tips & Tricks, Cyber Security
Cybercriminals and hackers know there’s no better time to strike than during a global crisis. While you are distracted and spending your time trying to make sense of this new normal, they are finding new ways into your IT network so they can steal data and passwords, compromise your clients’ private information and even demand large ransoms
COVID-19: How to Work From Home Guide For Employees
March 18, 2020 | Tips & Tricks, Helpful Advice, Covid-19
With cases increasing every day and closing of the U.S. Canada border for non-essential travel, local businesses across Ontario are doing their part by having employees work from home for non-essential services. For many of us, this will be the first time working from home. And once again, panicking is not an option. Here are some of the tips that will help you be the responsible and star employee you always strive to be.
Is Your Business Ready To Work From Home Amidst COVID – 19?
March 13, 2020 | Helpful Advice, Covid-19
In the next couple of days, Working from Home is not going to be an option but a possible mandatory step to control the spread of COVID – 19 (coronavirus), which means you have to take some critical decisions NOW.
Planning To Upgrade Your Network
March 12, 2020 | Knowledge Base, Helpful Advice
Pros and cons of moving to cloud and how much you can save from moving to cloud.
Everything You Need To Know About Denial of Service (DoS) Attack
February 27, 2020 | Logical Talk, Helpful Advice, Cyber Security
Denial of Service (DoS) hacking is where a thief/hacker will restrict access to devices, network and other systems machine or network resource unavailable to its intended users by disrupting services of a host connected to the Internet.
4 BIG Mistakes You’re Making While Trying to Save Money On Technology
February 20, 2020 | Knowledge Base, Helpful Advice, Tips & Tricks
Technology is more affordable and accessible than it’s ever been. Whatever you need is only a few clicks away, whether it’s a product or a service.
3 Questions Your IT Services Company Should Be Able To Say “Yes” To
February 13, 2020 | Tips & Tricks, Knowledge Base, Logical Talk
5 Often Overlooked Security Measures All Businesses Must Have In Place When Using Mobile Devices
February 06, 2020 | Helpful Advice, Knowledge Base
Top 3 Ways Hackers Will Attack Your Network — And They Are Targeting You RIGHT NOW
January 30, 2020 | Knowledge Base, Logical Talk, Helpful Advice, Cyber Security, Tips & Tricks
You might read the headline of this article and think, “That has to be an exaggeration.” Unfortunately, it’s not. Every single day, small businesses are targeted by cybercriminals. These criminals look for vulnerable victims, then attack. This is the world we live in today. It’s one where cybercriminals regularly take advantage of small businesses. Why small businesses? They’re the favourite target of hackers, scammers and other cybercriminals because small businesses have a bad habit of NOT investing in cyber security.
How Your Company’s Data Is Silently Being Leaked Online
January 23, 2020 | Helpful Advice, Knowledge Base
Why “Break-Fix” Works Entirely In The Consultant’s Favour, Not Yours
January 16, 2020 | Knowledge Base, Helpful Advice
Do You Have a Strong Password Policy to Protect Your Business?
November 11, 2019 | Helpful Advice
Passwords are an essential security aspect and provide an important first line of protection for the electronic resources, business data, and intellectual properties that are critical for your business.
How Do You Turn Automatic Updates On or Off in Windows 7?
October 31, 2019 | Knowledge Base
Ensuring you install important updates as they become available provides significant benefits, such as improved security and reliability.
7 Security Protections Every Business With 15 to 150 Employees Should Have in Place Now
October 18, 2019 | Tips & Tricks
Cybercrime is at an all-time high, and hackers are setting their sights on small and medium businesses who are “low hanging fruit.” This report will get you started in protecting everything you’ve worked so hard to build.
Why are Small Businesses the New Targets for Cyberattacks?
October 09, 2019 | Knowledge Base
36 per cent of recent cyberattacks were targeted against businesses with fewer than 250 employees
9 Tips to Prevent You from Cyberattacks
October 01, 2019 | Tips & Tricks
A cyberattack can cause data breach that could cripple your small business, costing you thousands or millions of dollars in loss, detection and recovery.
How to prepare your business for Windows 7 End of Life Support
September 27, 2019 | Knowledge Base, Helpful Advice
Earlier this summer, Microsoft announced it will no longer offer support for Windows 7 as of January 14, 2020. All Windows 7 users are getting timely ‘Upgrade to Windows 10’ pop-ups from Microsoft since April 2019.
What Manufacturers Should Know About IoT
May 15, 2019 | Knowledge Base
Consumers aren’t the only ones benefiting from the internet of things (IoT). Manufacturers are also reaping the rewards of leveraging the industrial internet of things (IIoT) to increase energy efficiency and improve productivity in their factories and more.
Using Exchange 2010? Read This
May 10, 2019 | Logical Talk
If your business is still using Microsoft Exchange Server 2010 for email, it’s time to reconsider your options (before it’s too late, and your business suffers).
What Microsoft's EOS Means for Line of Business Apps
May 08, 2019 | Knowledge Base
With Microsoft ending support to several of its products in January 2020, many businesses are left scrambling for solutions.
Going Into 2019: What to Know About Cloud Security
April 10, 2019 | Helpful Advice
No doubt about it: The interest in cloud computing is continuing to grow. As the market expands, IT professionals across the board are working day and night to minimize potential security threats associated with the technology.
Which Tech Trends Will Impact Businesses In 2019?
January 15, 2019 | Logical Talk
Going into 2019, many business owners are more than likely wondering the following: Which technology trends should I keep an eye on?
How to Protect Your Customers and Business from CyberCrime
January 03, 2019 | Logical Talk
If you’re a small business owner, you may think ransomware attacks and hackers aren’t something you need to worry about. However, many of these hackers specifically target smaller retailers, precisely because they assume these companies won’t have proper security in place.
3 Things to Rely on for Ransomware Protection Before You Resort to Backup
December 31, 2018 | Logical Talk
Relying on backup recovery is a good backup option to have, but it’s equally important to invest in security approaches that help you avoid ransomware in the first place. Here are a few things you can easily do to help ensure it doesn’t come down to you putting all your eggs in the backup basket.
3 Tips to Make Your Backup protected from Ransomware
December 17, 2018 | Logical Talk
While all this may look like a lot of bad news, the upside is that there are some quick tweaks you can make to your backup strategy that will make it more effective against ransomware.
Using Backup to Recover from Ransomware: 4 Things You Must Consider
December 10, 2018 | Logical Talk
While it’s true that restoring from backup is the best option when you’re hit with a ransomware attack there are several things to think about when you use backup as the core of your ransomware protection strategy.
Just Because you have a backup
December 02, 2018 | Logical Talk
Just because you have a backup, doesn't mean you are protected from ransomware
The True Cost of a Poorly Maintained Network
April 27, 2017 | Logical Talk, Helpful Advice
here are some losses that are nearly impossible to calculate. It’s very hard to put a price tag on things like diminished productivity and lost time, but you know they have a major impact on your bottom line.
10 Steps Businesses Must Take Now to Avoid a Data Breach
February 27, 2017 | Helpful Advice
In 2014, the media was abuzz with tales of corporations struggling to retain market share and customer loyalty in the aftermath of some serious data leaks, such as the ones at Sony and Home Depot.
Is Your IT Technician a Partner - Or Just a Computer Mechanic?
March 23, 2015 | Helpful Advice, Hiring for IT
Being a computer consultant is about more than just fixing computers. It’s about helping a business run smoothly and efficiently. It’s about improving productivity, boosting profits and elevating your customer service efforts.
Two Big Reasons Why Your IT Consultant Should Be Insured
February 20, 2015 | Hiring for IT
Any IT company or technician you consider hiring should be insured. All qualified technicians should have two kinds of insurance. If a firm isn’t insured, you’re taking a major risk by hiring them. Their prices may be cheaper up front, but you could end up paying thousands more in the long run.
5 Exclusive Strategies to Help Prevent Blacklisting
February 10, 2015 | Tips & Tricks, Helpful Advice
No one ever thinks it will happen to them, until it does. You’re going about your day, emailing your clients, but no one seems to be getting back to you.
5 Items to Demand in Your IT Services Contract
January 23, 2015 | Helpful Advice, Hiring for IT
All too often, the details of a project, such as response time to emergencies, project completion timelines and problem resolution methods are agreed upon verbally rather than in writing. Unfortunately, these are the very things that are most likely to come back and bite you later.
How Can You Access the Reliability of Your IT Team Before You Hire?
January 09, 2015 | Hiring for IT
Nothing is more frustrating than having to wait for a technician to show up when you have a problem. Sure, having a team will help, but it doesn’t guarantee around-the-clock service.
5 Tips to Apply Now to Avoid Downtime Due to Viruses
January 06, 2015 | Helpful Advice, Tips & Tricks
For many managers and business owners, avoiding downtime caused by technology issues is of critical importance. Downtime may result in inventory sitting on trucks, invoices not going out or emails that go unanswered, any of which can be disastrous to your reputation or your bottom line.
An Idealogical Holiday Video
December 17, 2014 | Fun Videos
Seasons greetings everyone! We’ve put together a fun Idealogical holiday video to thank our clients for another great year.
Two Big Reasons Your IT Technician Shouldn't Be Flying Solo
December 11, 2014 | Helpful Advice, Hiring for IT
Secrets to Finding a Great IT Consultant – Part Five
Seven Questions to Ask Your IT Partner's References
November 26, 2014 | Helpful Advice, Hiring for IT
In our last article we discussed three reasons why you should hire a vendor authorized IT consultant, and we also mentioned that experience trumps vendor certifications.
Three Reasons To Hire a Vendor Authorized IT Consultant
November 12, 2014 | Helpful Advice, Hiring for IT
In our last article we examined how you can determine if a technician or IT company you are looking to hire is qualified. Part of the process of ensuring that your IT partner does have the qualifications you need includes examining their vendor certifications.
Hiring for IT: How Do You Know if Your IT Technician is Qualified?
October 30, 2014 | Helpful Advice, Hiring for IT
In our last blog entry we reviewed the Top Ten Signs You Hired the Wrong IT Consultant. Now that you know how to tell if you hired the wrong consultant, let’s get down to the nitty-gritty and talk about how you can avoid ‘that guy’ and ensure that you get the best support when hiring an IT company or IT resource.
Top 10 Signs You Hired the Wrong IT Consultant
October 15, 2014 | Helpful Advice, Logical Talk
Perhaps you’ve already outsourced your IT to a consultant or IT company but now you’re having doubts as to if they are qualified.
Options for Outsourcing IT - What Type of Vendor is Right for You?
October 02, 2014 | Helpful Advice, Knowledge Base
Even a small network needs ongoing maintenance from trained technicians to keep pace with rapidly changing technology.
Why Not Manage Your IT With Internal Resources?
September 24, 2014 | Helpful Advice, Knowledge Base
Even a small network needs ongoing maintenance from a highly-trained technician in order to combat against new threats from viruses, spam, spyware, sluggishness, user errors and data loss. But not every business can afford to hire a full-time IT manager.
How the "Do Nothing" Approach to IT can Backfire
September 10, 2014 | Helpful Advice
If there’s one thing you need to know about technology, it’s this: Technology changes at warp speed.
Alwyn and Sean take the ALS Ice Bucket Challenge
August 29, 2014 | Fun Videos, Idealogical News
Dousing your friends and family with ice cold water has become a media sensation across North America, raising funds and awareness to support those living with ALS.
The Importance of Testing Your Data Backup
May 24, 2013 | ["Helpful Advice"]
Probably one of the most important items in a network environment is the backup system. Without an effective backup system a company is susceptible to lost data in the event of a small or large data loss event.
The Cost of Bad IT Advice
March 16, 2013 | ["Helpful Advice"]
Have you ever walked out of a home improvement store with something that you didn’t really need just because an “expert” recommended it? It’s a real hassle that usually ends with you returning the item to the store. But when you buy a computer program that’s wrong for you, it’s even more of a hassle.