Microsoft is ending its support for two of its prominent products – Office 2016 for Mac and Office 2010 on October 31, 2020.
What does End Of Life of Office 2016 for Mac and Office 2010 Mean?
There will be no extension and no extended security updates by Microsoft on Office 2016 for Mac and Office 2010. All of your apps will continue to function, but it will expose you to severe and potentially harmful security risks.
Microsoft will no longer provide technical support, bug fixes, security fixes, or vulnerabilities that may subsequently be reported or discovered. This includes security updates that can help protect your PC from harmful viruses, spyware, and other malicious software.
After October 31, 2020, you’ll no longer receive software updates from Microsoft for Office 2016 for MAC and Office 2010.
There will be no phone or chat technical support.
No further updates to support content will be provided, and most online help content will be retired.
How do I check which version of Office do I use?
For Mac
- Open any Office application, such as Word, PowerPoint or Excel and create a new document.
- For example, go to Word and choose About Word.
- A dialog box will open where you can see the version number as well as the license type. In the example below, the version number is 16.40, and the license type is Microsoft Office 365 subscription for Mac.
For Windows
- Open any Office application, such as Word, PowerPoint or Excel, and select Account. Please note: If you already have a file or document open, choose File from the menu, and then select either Account or Help from the list on the left.
- Under Product Information, you can see product subscription and version. In the example below, the version number is 2007, and the license type is Microsoft Office 365 subscription.
I am currently using Office 2010, what should I do next?
For Work
We will be in touch with you to upgrade you to a newer Office version for Idealogical clients. If you are not an Idealogical client, contact your IT Helpdesk for more details. If you need help from us, contact us at 905-474-4332.
For Home
If you’re using Office 2010 at home, you’ll still be able to use it, but we recommend you upgrade to a newer version of Office so you can stay up to date with all the latest features, patches, and security updates. You can find the resources here.
I am currently using Office 2016 for Mac, what should I do next?
For Work
We will be in touch with you to upgrade you to a newer Office version for Idealogical clients. If you are not an Idealogical client, contact your IT Helpdesk for more details. If you need help from us, contact us at 905-474-4332.
For Home
If you’re using Office 2016 for Mac at home, you’ll still be able to use it, but we recommend you upgrade to a newer version of Office so you can stay up to date with all the latest features, patches, and security updates. You can find the resources here.
New Quick And Easy ‘ONE STEP’ Idealogical Service Surveys
Good news for Idealogical clients. You can now give your feedback to our Tech Team in just one step!
How will the new Idealogical Service Survey work?
At the close of each ticket, you’ll receive an email informing you that we’ve completed your ticket.
In that email, you will see a set of three smiley faces ranging from happy to sad. We would really appreciate it if you’d let us know how we did by selecting the one smiley that most represents your experience for that ticket. It’ll only take a second!
You’ll then be able to leave a comment if you’d like to provide comments for your rating. Additionally, you have a choice to post your positive feedback to our Google Review.
At the closing of the ticket, we encourage you to take a moment to offer your ‘one-click’ feedback and comment on the service provided by the assigned Idealogical agent.
This will help us ensure that you’re satisfied at the end of every service ticket and offer you the best possible customer service experience.
Download the PDF version of this Newsletter to read about more Idealogical updates.